Backflow Prevention Program

• The property owner will receive a Notice to Comply when a Cross-Connection Control Survey is required at the property.

• Select a qualified contractor.

• Have the selected contractor survey the property to identify potential or existing cross connections within the plumbing.

• As part of the survey, have the contractor classify the degree of hazard of your property.

• Submit the completed Cross-Connection Control Survey to the Town.

• Conduct a survey of the property every 5 years thereafter or whenever there is a change in use or ownership of the property

• The property owner will receive a Notice to Comply as a reminder if a backflow preventer(s) needs to be installed based on the survey report.

• If the property does not have a backflow device, have the selected contractor install the required device and test it.

• If the property already has the appropriate backflow preventer, have the selected contractor test the backflow prevention device.

• Testing of the device is required at installation, after repair or relocation, and yearly thereafter.

• The contractor must attach a test tag to the device.

• The property owner must submit the Cross-Connection Control Test Report to the Town.

• Owners must maintain the devices and address any corrective actions identified in the Cross-Connection Control Survey or Cross Connection Control Test Report.

• Keep copies of the reports on-site

• Notify the Town of any change to a property use (due to operational or tenant changes)

It is the responsibility of the selected contractor to determine the degree of hazard and type of device to be installed. These must be done according to the Canadian Standard Association  - CSA B64.

The program will be rolled out in three (3) phases:

• Phase 1 – Properties classified as a severe hazard

• Phase 2 – Properties classified as a moderate hazard

• Phase 3 – Properties classified as a minor hazard. Devices would not be required at these properties unless the property use and hazard level changes.

The Town of Aurora distributes clean, safe drinking water through the local distribution system to individual customers.

York Region supplies treated drinking water to the Town. The drinking water supplied by the Region is a blend of water sourced from Lake Ontario and ground water wells.

Under certain rare conditions, water from a private property could flow back into the Town’s drinking water system, creating an unsafe situation. Here’s how:

• Backflow happens when the normal flow of water reverses. Backflow may occur if there is a large pressure difference between the drinking water system and the customer's private system. This could happen if there is a break in a watermain, during use of a hydrant, or if pumps on private property increase pressure at the site. 

• Cross connections is a connection between the drinking water pipes to another water source or to a source of contamination, like process water.

The Town is legally responsible under the Safe Drinking Water Act, Section 19, Standard of Care to do its due diligence. Installation of backflow preventers is required under Section 7 of the Ontario Building Code and is considered to be industry best practice. 

To comply with the Bylaw, Industrial, Commercial and Institutional and multi residential property owners will be required to:

• Conduct a cross connection survey of the private water plumbing and send the Town the Cross Connection Control Survey by fall 2019 and every five years after that.

• Install backflow prevention devices at each property by 2020.
• Test backflow prevention devices and send the Town the Cross Connection Control Test Report annually beginning in Spring 2020.

Download

For more information, send us an email at: backflow@aurora.ca

Property owners must undertake a Cross Control Survey using the services of a qualified person and submit the reports to the Town by March 31, 2020. A list of qualified persons to conduct the surveys and perform the testing is available below in the downloads section.

Share your thoughts on the Backflow Prevention Program by email at backflow@aurora.ca

More information is available:

• Town’s Water system including the Annual Drinking Water Quality Reports.

• Ontario Water Works Association

Only those persons listed in the Authorized Functions List (see Schedule “A” of the Backflow Prevention By-law) and prequalified with the Town of Aurora shall carry out the corresponding functions set out in this list.

“IMPORTANT NOTICE”: This is a list of businesses which employ “Qualified Persons” who have registered with Town of Aurora’s Backflow Prevention Program. A “qualified person” means a person who is certified or licensed to work in a specific field, based on levels of education and trade work experience achieved. A qualified person is permitted to carry out cross connection control functions in the Town of Aurora in accordance with “Schedule A” - Authorized Functions List. The Town strongly recommends you obtain several quotes before selecting a qualified person.

The Town does not make any representations or provide any endorsement with respect to any person listed, nor does the Town provide any warranty of services or prices.

Be advised that all “qualified persons” operate independently from the Town, please check their references, insurance, discuss costs, and obtain a WSIB clearance certificate before proceeding with any work. Thank you for your cooperation in this matter.

Plumbing Permits are required for all and any alterations to plumbing and are obtained from Building Services Department.

Qualified Persons Registry - August 12, 2022