The Administrative Monetary Penalty System (AMPS) is the Town of Aurora’s resolution process that allows parking and non-parking offences to be heard by the Town, instead of through the Provincial Offences Act (POA) and the regional court system.

The AMPS system simplifies the process of resolving penalty notices and provides staff with increased discretion to resolve penalty notices, decrease wait times and improve the customer’s experience.

You have two options when you are issued a penalty notice.

Under the new AMPS system, Officers will issue a Penalty Notice to a vehicle or person that is in violation of Aurora’s by-laws. The notice will present two options, pay the ticket, or request a meeting with a Screening Officer to dispute the Penalty Notice.

You have two options when you are issued a penalty notice. You can:

  1. Pay the ticket
  2. Request a meeting with a Screening Officer to dispute the notice. You have 30 days to do this from when the notice was issued. 

If you are disputing your penalty notice, you must book a screening review appointment.

Failure to appear for a scheduled screening will result in a $25 “Non-Appearance Fee” in accordance with Schedule “C” of the by-law.

Pay the Ticket or Request a Screening Review 

How to prepare for your screening review

Screening review meetings take place on pre-determined dates as outlined in the online scheduler. Screening appointments are conducted virtually and occur between 8:30 a.m. and 4:30 p.m. Each penalty notice will be afforded a 10-minute appointment and will require an appointment. Penalty Notice screenings cannot be scheduled for the same day that a penalty notice is received.

Failing to appear for a scheduled Screening will result in the Penalty Notice being affirmed and the addition of administrative fees.

The Town of Aurora does not provide language interpreters, should you require one, you will be responsible for providing your own.

If you attend a screening review and are not the registered owner you must complete the authorization to act as an agent form, signed by the registered owner.

Accessible formats are available upon request. Please contact the Town at amps@aurora.ca If you require an accessible accommodation to attend your screening, please let us know ahead of time.

Screening reviews

You must book a screening review within 30 days of the date of the Penalty Notice.

You must bring any documents, photos or accessible parking permits with you that may be used as evidence.

Failure to appear for a scheduled screening will result in a $25 Non-Appearance Fee in accordance with Schedule “C” of the by-law.
Screening review procedure

The screening officer will review all the documents and evidence with you before making a decision and may:

  1. Cancel the penalty notice, including any administrative fees
  2. Confirm the penalty notice, including any administrative fees
  3. Reduce the amount owed, including any administrative fees
  4. Extend time for payment of the penalty notice, including any administrative fees
Screening decision and payment

The Screening Officer will discuss their decision with you at the end of their review or provide the decision by mail.

Failure to pay the amount set out in the screening decision within 15 days of the due date will be subject to additional administration fees.

If you are not satisfied with the screening review decision, you can request a hearing review at the conclusion of the screening review.

Preparing for your hearing review

In order to request a hearing review, you must have completed a screening review as outlined above in the screening review procedure.You must submit a hearing review request form within 30 days of receiving the screening decision. Once you have completed the form the Town will confirm the date and time of your hearing review through email or mail.

You may request an extension of time if 30 days have passed, and extenuating circumstances exist. This process is outlined in the hearing request form.

If you are attending the hearing review and are not the registered owner you must complete the authorization to act as an agent form, signed by the registered owner.

Please bring at least three printed copies of any documents you intend to use as evidence related to the penalty notice. For example:

  • Photographs
  • Condominium letter/lease
  • Accessible parking permit
  • A witness

If you wish to receive the Towns documents related to your penalty notice which may include officer's notes or photos, please complete a request for disclosure form at least 10 days prior to your scheduled hearing review date.

Officers are not required to be present at the hearing review and may rely on certified evidence as set out in the Parking Administrative Penalty By-law or the Administrative Penalty By-law.

Hearing review appointments may be audio recorded for review purposes only.

Please email the Town at amps@aurora.ca if you require an accessible accommodation to attend your screening.

Failure to appear for a scheduled hearing will result in a $50 Non-Appearance Fee in accordance with Schedule “C” of the by-law.

Hearings are to take place over zoom by way of video conference or telephone call. If an individual has accessibility requirements, we request that they notify the town at amps@aurora.ca so that arrangements can be made.

Request a Review by a Hearing Officer

Hearing review procedure

Hearing reviews take place (INSERT LOCATION)

The Town of Aurora does not provide language interpreters, should you require one, you will be responsible for providing your own.

If you fail to appear on the date and time of your hearing review, you will be charged an administration fee of $50

Please arrive five to 10 minutes before your scheduled hearing time.  You will be placed in a virtual waiting room until your matter is called. Please be prepared for the hearing review process, including wait times, to take up to two hours.

The hearing will be held before a hearing officer. The Town will be asked to present its case first, after which you can present any evidence. Witnesses will be required to give evidence under oath or to affirm their evidence. 
Rescheduling or cancelling a hearing review

You can request to reschedule a hearing by providing written notice in person or via email no later than three business days in advance of the hearing. Please send emails to amps@aurora.ca or provide notice in person to:

Town of Aurora Bylaw Services
229 Industrial Pkwy N,
Aurora, ON L4G 4C4

If you change your mind and decide to pay the penalty notice up to the day prior to the hearing, as a courtesy please email amps@aurora.ca so that your hearing can be cancelled. Please include your penalty notice number, name and address. 
Hearing decision and payment

The hearing officer is not bound by the decision of the screening officer. The decision of the hearing officer is final and is not appealable. 

If you fail to pay the amount set out in the hearing decision within 15 days of the due date, additional administrative fees will be added.

Understanding the administrative monetary penalty system

The AMPS system will simplify the process of resolving infraction notices, provide an open, transparent process for infractions and will provide staff with increased discretion to resolve penalty notices, improving the customer’s experience.

Starting in August 2023 - the AMPS program will apply to tickets, now called penalty notices.

Starting in November 2023 - the AMPS program will apply to non-parking tickets (ex. Clean Communities By-law, Property Standards, and Fouling of Highways).

All non-parking tickets issued prior to November 13, 2023 will continue to proceed under the Provincial Offences Act through the court system.

For more information view the Administrative Monetary Penalty System Bylaw. 

Downloads

Administrative Monetary Penalty System Bylaw 
Screening and Hearing Officer Bylaw
AMPS Appointment of Screening and Hearing Officers
AMPS Conflict of Interest and Code of Conduct
AMPS Financial Management
AMPS Preventing Political Interference
AMPS Public Complaints
AMPS Undue Hardships